Sales (604) 227-1871 Call Us Service (604) 792-7526 Call Us Parts (604) 792-7526 Call Us Local (604) 792-2724
44954 Yale Road West Yale Road West ,Chilliwack, BC V2R0G5 Directions
Sales (604) 227-1871 Call Us
44954 Yale Road West Yale Road West ,Chilliwack, BC V2R0G5 Directions
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COVID-19 Response

Statement on the Coronavirus Pandemic

The management team at Murray Honda is are monitoring the situation with the Covid-19/Coronavirus pandemic very closely. We are following all BC and Federal recommendations as we navigate our way through this challenging time.  Right now, we are open for business to serve our valued customers needing help in our service and sales departments but are paying close attention to BC health guidelines and are practicing:

  • The use of a face mask is mandatory while in our facility.  If you would like a mask and do not have one on hand, please ask one of our staff and we will be happy to provide one to you.  - Updated August 25, 2021.
  • Frequent cleaning and disinfecting of all customer contact areas within the dealership.  We have designated staff at our store who are tasked with this every 20 minutes or after every customer use, whichever is more frequent.
  • Frequent hand washing and the use of disposable gloves and disinfectant by all personnel who are in contact with customer vehicles
  • The use of disposable steering wheel covers and seat covers in customer vehicles
  • The frequent cleaning and disinfectant use in customer shuttles along with mask usage, plexiglass barriers and low occupancy shuttle trips - Shuttle rides are limited to 1 passenger or family group at a time and may experience delays. If you are on a time constraint, please arrange alternate transportation. Thank you for your patience!
  • A decrease in staffing levels to increase our social distancing
  • Sanitary preparation of demonstrator vehicles
  • Offering pick up and drop off services and the availability of personalized test drives to those who so choose

These and many other efforts are being deployed daily and hourly to ensure the health and safety of our staff and our valued customers.  As and when the situation escalates, we are committed to a nimble response and will adapt our processes to comply with all health and safety decisions our government makes.

Stay safe and know that our team is dedicated to your well being.  This is an extraordinary time for all of us, but we as a community will get through this. 

Kind regards

Chris Emery

General Manager

Murray Honda

We're working to make you safe. Every visit.

Masks are now  mandatory while in our Facility.

Please click here for more information on Provincial-wide restrictions. The following is taken from the www2.gov.bc.ca website:

Mask guidance

Starting August 25, masks are required in all public indoor settings for all people born in 2009 or earlier (12+). 

This includes:

  • Malls, shopping centres
  • Grocery and liquor stores
  • Airports
  • Coffee shops
  • On public transportation, in a taxi or ride-sharing vehicle
  • Libraries
  • Clothing and retail stores
  • Areas of office buildings where services to the public are provided
  • Common areas of sport and fitness centres when not engaged in physical activity
  • Common areas of post-secondary institutions and non-profit organizations
  • Inside schools for all K to 12 staff, visitors and students in grades 4 to 12
  • Drug stores
  • Community centres
  • Recreation centres
  • City Halls
  • Restaurants, pubs and bars when not seated at a table

Note: The order will be reassessed when proof of vaccination and B.C.'s vaccine card are fully implemented. 

There are exemptions for:

  • People with health conditions or with physical, cognitive or mental impairments who cannot wear one
  • People who cannot remove a mask on their own
  • Children under the age of 12
  • People who need to remove their masks to communicate due to another person's hearing impairment

A face shield is not a substitute for a mask as it has an opening below the mouth.

Message from Honda Canada:

Resources

Contact your bank to find out what relief may be available to you for your vehicle loan or mortgage:

If you are not sure who your vehicle loan is financed by, please contact one of our Financial Services Managers 604-792-2724.

* if your institution is not listed above, please contact them through their website, online banking or app.

Customers can use ICBC's online resource tool to apply for deferrals or call the customer support team at 1-800-665-6442.

British Columbians can now extend their expiring driver's licence remotely, as ICBC adapts driver licensing measures to assist customers to stay home and follow public health orders on physical distancing and further protect employees during the COVID-19 pandemic.

A customer can renew their driver's licence up to six weeks in advance of the expiry date by contacting ICBC's Driver Licensing Call Centre at 1-800-950-1498 and temporarily extend their driver's licence over the phone. The customer will be mailed an interim paper licence that will be valid for 90 days. Eligible extensions include routine renewals, reinstatement of a licence, and the replacement of a lost licence. Expiring BC Services Cards and BC Identification Cards are not eligible for phone renewals. ICBC will monitor the situation and determine whether the 90-day period needs to be extended further.

In addition to this change, ICBC is now offering customers the option to defer their monthly insurance payments for up to 90 days with no penalty, to support those facing financial hardship at this time. This deferral will be available to customers already on monthly Autoplan payments for up to 90 days. ICBC previously allowed for only a single deferral of 30 days.

Customers can use ICBC's online resource tool to apply for deferrals or call the customer support team at 1-800-665-6442.

 

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