COVID-19 Response
Statement on the Coronavirus Pandemic
The management team at Murray Honda is are monitoring the situation with the Covid-19/Coronavirus pandemic very closely. We are following all BC and Federal recommendations as we navigate our way through this challenging time. Right now, we are open for business to serve our valued customers needing help in our service and sales departments but are paying close attention to BC health guidelines and are practicing:
- The use of a face mask is mandatory while in our facility. If you would like a mask and do not have one on hand, please ask one of our staff and we will be happy to provide one to you. - Updated August 25, 2021.
- Frequent cleaning and disinfecting of all customer contact areas within the dealership. We have designated staff at our store who are tasked with this every 20 minutes or after every customer use, whichever is more frequent.
- Frequent hand washing and the use of disposable gloves and disinfectant by all personnel who are in contact with customer vehicles
- The use of disposable steering wheel covers and seat covers in customer vehicles
- The frequent cleaning and disinfectant use in customer shuttles along with mask usage, plexiglass barriers and low occupancy shuttle trips - Shuttle rides are limited to 1 passenger or family group at a time and may experience delays. If you are on a time constraint, please arrange alternate transportation. Thank you for your patience!
- A decrease in staffing levels to increase our social distancing
- Sanitary preparation of demonstrator vehicles
- Offering pick up and drop off services and the availability of personalized test drives to those who so choose
These and many other efforts are being deployed daily and hourly to ensure the health and safety of our staff and our valued customers. As and when the situation escalates, we are committed to a nimble response and will adapt our processes to comply with all health and safety decisions our government makes.
Stay safe and know that our team is dedicated to your well being. This is an extraordinary time for all of us, but we as a community will get through this.
Kind regards
Chris Emery
General Manager
Murray Honda
We're working to make you safe. Every visit.
Masks are now mandatory while in our Facility.
Please click here for more information on Provincial-wide restrictions. The following is taken from the www2.gov.bc.ca website:
Mask guidance
Starting August 25, masks are required in all public indoor settings for all people born in 2009 or earlier (12+).
This includes:
- Malls, shopping centres
- Grocery and liquor stores
- Airports
- Coffee shops
- On public transportation, in a taxi or ride-sharing vehicle
- Libraries
- Clothing and retail stores
- Areas of office buildings where services to the public are provided
- Common areas of sport and fitness centres when not engaged in physical activity
- Common areas of post-secondary institutions and non-profit organizations
- Inside schools for all K to 12 staff, visitors and students in grades 4 to 12
- Drug stores
- Community centres
- Recreation centres
- City Halls
- Restaurants, pubs and bars when not seated at a table
Note: The order will be reassessed when proof of vaccination and B.C.'s vaccine card are fully implemented.
There are exemptions for:
- People with health conditions or with physical, cognitive or mental impairments who cannot wear one
- People who cannot remove a mask on their own
- Children under the age of 12
- People who need to remove their masks to communicate due to another person's hearing impairment
A face shield is not a substitute for a mask as it has an opening below the mouth.
Message from Honda Canada:
Resources
Contact your bank to find out what relief may be available to you for your vehicle loan or mortgage:
If you are not sure who your vehicle loan is financed by, please contact one of our Financial Services Managers 604-792-2724.
* if your institution is not listed above, please contact them through their website, online banking or app.
Customers can use ICBC's online resource tool to apply for deferrals or call the customer support team at 1-800-665-6442.
